---
title: "How do I reach my salesperson for help with my account?"
slug: "how-do-i-reach-my-salesperson-for-help-with-my-account"
updated: 2026-05-06T13:30:08Z
published: 2026-05-21T21:28:00Z
canonical: "help.8x8.com/how-do-i-reach-my-salesperson-for-help-with-my-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I reach my salesperson for help with my account?

## Overview

To get assistance from the 8x8 Sales department directly, the team can be contacted via phone or chat.

## When to Contact Sales

### Potential Customers with New Services Inquiry

- Call **1-866-879-8647, select option 2, and follow the prompts to connect**.
- To chat or schedule a meeting with Sales, visit [here](https://www.8x8.com/about-us/contact-us).

### Existing Customers Interested in the Following

- New services inquiry
- Adding services
- Adding additional equipment or to get an order status
- Issues with self-service ordering
- Requests for Business Associate Agreements
- Contract negotiations *(Enterprise customers only)*

**Based on your region, please call one of the following for support from the Sales Department with your account and orders:**

- US Sales: 1-866-879-8647, select option 1, then select option 1 to connect to Sales
- UK Sales: +44 (0) 207 096 6000, option 1
- ANZ Sales: +61 1800 854 171, option 2

## When Not to Contact Sales

Unfortunately, there are some items the Sales department will be unable to assist with. For the following issues, **contact US Billing by creating a billing case or UK Billing by calling +44 (0) 207 096 6000, option 2**

- Billing issues
- Credit requests

## Additional Information

All other inquires should be directed to 8x8 Technical Support for assistance.