---
title: "How to Make an Agent a Super User in 8x8 Contact Center"
slug: "how-to-make-an-agent-a-super-user-in-8x8-contact-center"
updated: 2026-05-15T17:06:09Z
published: 2026-05-21T21:25:58Z
canonical: "help.8x8.com/how-to-make-an-agent-a-super-user-in-8x8-contact-center"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Make an Agent a Super User in 8x8 Contact Center

## Objective

Make an 8x8 Contact Center agent a Super User.

## Applies To

- 8x8 Contact Center
- Super Users

## Procedure

Note: Users must be listed as a Contact Center Admin in Admin Console to enable the Super User option to be selected. For more information, see [How to Set a User as a Contact Center Admin in 8x8 Admin Console](/support/docs/how-to-set-a-user-as-a-contact-center-admin-in-8x8-admin-console).

1. Log in to **Configuration Manager for Contact Center**.
2. From the left menu, select **Users**.
3. To the right of the desired user, select **Edit** (pencil icon).
4. Navigate to the **General** tab.
5. Under Role, select **Super User**.
6. Select **Save**.
7. The user will need to log out and log in.