Overview
Customers moving from our Legacy offering may see the additional X Series Metered or Pro packages listed in their bill after their account is upgraded. The newly migrated X Series services may include the features below.
Service Offerings
Feature | X Series Metered | X Series Pro |
|---|---|---|
Telephony Calling Zone | All international calls + local mobile charged at legacy rates | International calling restricted to US/UK + European countries included in legacy plans International calls at Unlimited Extension rates |
UC media storage for meeting recording and call recording | No storage | 1 GB Storage |
Auto Attendant | Advanced | Advanced |
Call Handling (Caller ID, Call Forwarding, Call Queues, Ring Groups) | O | Advanced |
HD Secure Voice | O | O |
Mobile & Desktop Apps | O | O |
Presence Detection | O | O |
Voicemail | O | O |
Team Messaging & Business SMS2 | O | O |
HD Audio and Video Meetings with Screen Sharing | O | O |
G Suite & Office 365 Integrations | O | O |
Single Sign On, Okta & CRM/Service Integration | O | O |
Call Recordings | O | O |
Unlimited Internet Faxing | O | O |
Cross-Platform Team Messaging | O | O |
Mix and Matching of Editions | O | O |
Voicemail Transcription | O | O |
Operator Switchboard | X | O |
Skills-Based Routing | X | O |
Interactive Voice Response (IVR) | X | O |
Operator Switchboard | X | O |
Analytics & Call Quality Reporting | X | O |
Enterprise-Grade Security | O | O |
Compliance and Certifications (GDPR, HIPAA, ISO27001) | O | O |