Documentation Index

Fetch the complete documentation index at: https://help.8x8.com/llms.txt

Use this file to discover all available pages before exploring further.

8x8 Contact Center Platform URL Guide

  • Published on May 21, 2026
  • 1 minute(s) read
Prev Next

If you wish to use a Bria softphone or upload audio recordings, you must know the 8x8 Contact Center cluster URLs that your tenant is operating on. You can extract the cluster information once you log in to Agent Console or Admin Console by looking at the URL in your browser. For example, vcc-na12x.8x8.com

Platform

Login URLs

FTP

SIP Proxy

NA1 –P5/P6 (US-West) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na1.8x8.com/AGUI/login.php

  • https://vcc-na1.8x8.com/CM/login.php 

vcc-ftps-us1.8x8.com 

vcc-sip-us1.8x8.com 

NA2 –P7/P8 (US-West) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na2.8x8.com/AGUI/login.php

  • https://vcc-na2.8x8.com/CM/login.php 

vcc-ftps-us1.8x8.com 

vcc-sip-us1.8x8.com 

NA3 –P9/P10 (US-West) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na3.8x8.com/AGUI/login.php

  • https://vcc-na3.8x8.com/CM/login.php 

vcc-ftps-us1.8x8.com 

vcc-sip-us1.8x8.com 

NA4 –P11/P12 (US-West) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na4.8x8.com/AGUI/login.php

  • https://vcc-na4.8x8.com/CM/login.php 

vcc-ftps-us1.8x8.com 

vcc-sip-us1.8x8.com 

NA5 –P13/P14 (US-West) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na5.8x8.com/AGUI/login.php

  • https://vcc-na5.8x8.com/CM/login.php 

vcc-ftps-us1.8x8.com 

vcc-sip-us1.8x8.com 

NA6 –P15/P16 (US-West) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na6.8x8.com/AGUI/login.php

  • https://vcc-na6.8x8.com/CM/login.php 

vcc-ftps-us1.8x8.com 

vcc-sip-us1.8x8.com 

NA7 –P17/P18 (US-East) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na7.8x8.com/AGUI/login.php

  • https://vcc-na7.8x8.com/CM/login.php 

vcc-ftps-us2.8x8.com 

vcc-sip-us2.8x8.com 

NA8 –P19/P20 (US-East) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na8.8x8.com/AGUI/login.php

  • https://vcc-na8.8x8.com/CM/login.php 

vcc-ftps-us2.8x8.com 

vcc-sip-us2.8x8.com 

NA9 –P21/P22 (US-East) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na9.8x8.com/AGUI/login.php

  • https://vcc-na9.8x8.com/CM/login.php 

vcc-ftps-us2.8x8.com 

vcc-sip-us2.8x8.com 

NA10 –P23/P24 (US-East) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na10.8x8.com/AGUI/login.php

  • https://vcc-na10.8x8.com/CM/login.php 

vcc-ftps-us2.8x8.com 

vcc-sip-us2.8x8.com 

NA11 –P25/P26 (US-West) 

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na11.8x8.com/AGUI/login.php

  • https://vcc-na11.8x8.com/CM/login.php 

vcc-ftps-us1.8x8.com 

vcc-sip-us1.8x8.com 

NA12 –P27/28 (US-West)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na12.8x8.com/AGUI/login.php

  • https://vcc-na12.8x8.com/CM/login.php

vcc-ftps-us1.8x8.com

vcc-sip-us1.8x8.com

NA13 - P29/30 (US-West)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na13.8x8.com/AGUI/login.php

  • https://vcc-na13.8x8.com/CM/login.php

vcc-ftps-us1.8x8.com

vcc-sip-us1.8x8.com

NA14 - P31/32 (US-West)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na14.8x8.com/AGUI/login.php

  • https://vcc-na14.8x8.com/CM/login.php

vcc-ftps-us1.8x8.com

vcc-sip-us1.8x8.com

NA15 - P34/35 (US-West)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na15.8x8.com/AGUI/login.php

  • https://vcc-na15.8x8.com/CM/login.php

vcc-ftps-us1.8x8.com

vcc-sip-us1.8x8.com

NA17 –P37/38 (US-East)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na17.8x8.com/AGUI/login.php

  • https://vcc-na17.8x8.com/CM/login.php

vcc-ftps-us2.8x8.com

vcc-sip-us2.8x8.com

NA18 –P39/P40 (US-East)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na18.8x8.com/AGUI/login.php

  • https://vcc-na18.8x8.com/CM/login.php

vcc-ftps-us2.8x8.com

vcc-sip-us2.8x8.com

NA19 –P41/P42 (US-East)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na19.8x8.com/AGUI/login.php

  • https://vcc-na19.8x8.com/CM/login.php

vcc-ftps-us2.8x8.com

vcc-sip-us2.8x8.com

NA20 –P43/P44 (US-East)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na20.8x8.com/AGUI/login.php

  • https://vcc-na20.8x8.com/CM/login.php

vcc-ftps-us2.8x8.com

vcc-sip-us2.8x8.com

NA27 - P37/38 (US-East)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na27.8x8.com/AGUI/login.php

  • https://vcc-na27.8x8.com/CM/login.php

vcc-ftps-us2.8x8.com

vcc-sip-us2.8x8.com

NA28 - P39/40 (US-East)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na28.8x8.com/AGUI/login.php

  • https://vcc-na28.8x8.com/CM/login.php

vcc-ftps-us2.8x8.com

vcc-sip-us2.8x8.com

NA29 - P41/42 (US-East)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na29.8x8.com/AGUI/login.php

  • https://vcc-na29.8x8.com/CM/login.php

vcc-ftps-us2.8x8.com

vcc-sip-us2.8x8.com

NA30- P43/44 (US-East)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-na30.8x8.com/AGUI/login.php

  • https://vcc-na30.8x8.com/CM/login.php

vcc-ftps-us2.8x8.com

vcc-sip-us2.8x8.com

SB1 –P1/P2 (US-West, Sandbox)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-sb1.8x8.com/AGUI/login.php

  • https://vcc-sb1.8x8.com/CM/login.php

vcc-ftps-us1.8x8.com

vcc-sip-us1.8x8.com

CA1 –P1/P2 (Canada)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-ca1.8x8.com/AGUI/login.php

  • https://vcc-ca1.8x8.com/CM/login.php

vcc-ftps-ca1.8x8.com 

vcc-sip-sk1.8x8.com

CA2 –P3/P4 (Canada)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-ca2.8x8.com/AGUI/login.php

  • https://vcc-ca2.8x8.com/CM/login.php

vcc-ftps-ca1.8x8.com

vcc-sip-sk1.8x8.com

EU2 –P3/P4 (Europe2)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu2.8x8.com/AGUI/login.php

  • https://vcc-eu2.8x8.com/CM/login.php

vcc-ftps-uk2.8x8.com

vcc-sip-uk2.8x8.com

EU3 –P5/P6 (Europe2)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu3.8x8.com/AGUI/login.php

  • https://vcc-eu3.8x8.com/CM/login.php

vcc-ftps-uk2.8x8.com

vcc-sip-uk2.8x8.com

EU4 –P7/P8 (Europe3)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu4.8x8.com/AGUI/login.php

  • https://vcc-eu4.8x8.com/CM/login.php

vcc-ftps-uk3.8x8.com

vcc-sip-uk3.8x8.com

EU5 –P9/P10 (Europe3)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu5.8x8.com/AGUI/login.php

  • https://vcc-eu5.8x8.com/CM/login.php

vcc-ftps-uk3.8x8.com

vcc-sip-uk3.8x8.com

EU6 –P11/P12 (Europe3)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu6.8x8.com/AGUI/login.php

  • https://vcc-eu6.8x8.com/CM/login.php

vcc-ftps-uk3.8x8.com

vcc-sip-uk3.8x8.com

EU7 –P13/P14(Europe3)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu7.8x8.com/AGUI/login.php

  • https://vcc-eu7.8x8.com/CM/login.php

vcc-ftps-uk3.8x8.com

vcc-sip-uk3.8x8.com

EU8 - P15/P16 (Europe3)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu8.8x8.com/AGUI/login.php

  • https://vcc-eu8.8x8.com/CM/login.php

vcc-ftps-uk3.8x8.com

vcc-sip-uk3.8x8.com

EU9 - P17/P18 (Europe3)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu9.8x8.com/AGUI/login.php

  • https://vcc-eu9.8x8.com/CM/login.php

vcc-ftps-uk3.8x8.com

vcc-sip-uk3.8x8.com

EU10 - P19/P20 (Europe3)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu10.8x8.com/AGUI/login.php

  • https://vcc-eu10.8x8.com/CM/login.php

vcc-ftps-uk3.8x8.com

vcc-sip-uk3.8x8.com

EU11 - P21/P22 (Europe3)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu11.8x8.com/AGUI/login.php

  • https://vcc-eu11.8x8.com/CM/login.php

vcc-ftps-uk3.8x8.com

vcc-sip-uk3.8x8.com

EU12- P23/P24 (Europe3)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-eu12.8x8.com/AGUI/login.php

  • https://vcc-eu12.8x8.com/CM/login.php

vcc-ftps-uk3.8x8.com

vcc-sip-uk3.8x8.com

AP1 –P1/P2 (Asia Pacific)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-ap1.8x8.com/AGUI/login.php

  • https://vcc-ap1.8x8.com/CM/login.php

vcc-ftps-hk1.8x8.com

vcc-sip-hk1.8x8.com

AU1 –P1/P2 (Australia)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-au1.8x8.com/AGUI/login.php

  • https://vcc-au1.8x8.com/CM/login.php

vcc-ftps-sy1.8x8.com

vcc-sip-sy1.8x8.com

AU2 –P1/P2 (Australia)

  • https://login.8x8.com (For Unified Login)

  • https://vcc-au2.8x8.com/AGUI/login.php

  • https://vcc-au2.8x8.com/CM/login.php

vcc-ftps-sy1.8x8.com

vcc-sip-sy1.8x8.com

BC1 –P1/P2 (Bell Canada Ontario)

  • https://login.8x8.com (For Unified Login)

  • https://odcc1.bell.ca/AGUI/login.php

  • https://odcc1.bell.ca/CM/login.php

ftps.on.odcc.bell.ca

odcc-sip-on1.bell.ca

BC2 –P3/P4 (Bell Canada Ontario)

  • https://login.8x8.com (For Unified Login)

  • https://odcc2.bell.ca/AGUI/login.php

  • https://odcc2.bell.ca/CM/login.php

ftps.on.odcc.bell.ca

odcc-sip-on1.bell.ca

Related articles