Objective
Add a play object in an 8x8 Contact Center Script.
Applies To
8x8 Contact Center
Configuration Manager for Contact Center
Scripts
Procedure
Log in to Configuration Manager for Contact Center.
Select Scripts.
Select Edit (pencil icon).
Select the Script tab.
Select add to the portion of the script that the object is needed.
Select Play from the drop-down menu.
Fill in the required fields:
Object tag
Audio file
Playback options:
Select OK.
Select Save.
