Objective
Delete a chat message that you sent in 8x8 Work.
Applies To
8x8 Work for Desktop
8x8 Work for Mobile
Messaging
Limitations
The ability to delete chat messages applies only to those messages in chat conversations and rooms you yourself have sent. You cannot delete:
Messages sent by other users and received/viewed by you
Messages older than 12 hours
SMS messages (sent or received)
Procedure
Click More Options (three dots) next to the message.
Click Delete.
Click Delete. "[This message was deleted]" will appear in the chat.
Additional Information
Alternatively, messages can be edited instead of deleted. Deleted messages cannot be recovered and redisplayed in the chat conversation or room. Deleted messages are removed from the end user-visible chat conversation, but are preserved in the chat conversation archives available to 8x8 service administrators.