Echo in the Background During a Call or Meeting

Published on May 21, 2026

1 minute(s) read

Article summary

Symptom

When in a meeting or on a call, there is an echo in the background.

Applies To

8x8 Work for Mobile
Android

Resolution

Open 8x8 Work for Mobile.
Tap on your profile.
Tap Settings > Advanced Settings.
Toggle Enable software echo cancelation to on.

Cause

The echo cancellation feature is turned off.

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