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Disable Beeping Sound When Ending a Call in 8x8 Work for Web and 8x8 Work for Desktop

  • Published on May 21, 2026
  • 1 minute(s) read
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Objective

 Disable the beeping tone that plays when ending a call in the 8x8 Work application.  

Applies To

  • 8x8 Work for Desktop

  • 8x8 Work for Web

Procedure

  1. Log in to 8x8 Work.

  2. Go to Settings.

  3. Navigate to Audio & Video.

  4. Locate the option Enable Call Handling Tones.

  5. Toggle the slider next to it to disable the option.  enable call handling tonesw .png

  6. Make a test call to confirm that the beeping sound no longer occurs

Additional Information 

Disabling the "Enable Call Handling Tones" option will also turn off tones for the following call events:  

  • When a call is placed on hold

  • When a call is transferred

If you cannot find the setting, verify that the Sound Theme under Notifications is set to Modern. Some sound settings may not appear when other themes are selected.sound theme .png

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