Enable or Disable Call Recording on an Active Call in 8x8 Work for Mobile

Objective

Enabling or disabling call recording while on a call in 8x8 Work for Mobile.  

Applies To

• 8x8 Work for Mobile

• Call Recording

Procedure

1. While on an active call in 8x8 Work for Mobile, tap More Options (three dots). 

2. Tap Record to start recording.
   

3. Tap Stop Recording to end call recording.
   

Additional Information 

Call recording audio files will be as long as the call lasted. The recorded section will only last until Stop recording is selected. The remainder of audio file will be silence. For example, if Stop recording is clicked exactly one minute into a two-minute call, only the first minute will have audio and the second will be of silence.