Forward a Voicemail Message to Another Extension

Objective

Forward a voicemail message to another extension.

Applies To

• Voicemail

• Messages

• Physical Phones

• Extensions

Procedure

Your 8x8 8x8 Work phone system allows you to forward or transfer any voicemail message you receive to another extension within your system with a few button pushes.

Access your voicemail inbox and follow the instructions below.

1. Access your voicemail:

   • From your own extension: Dial 555 and enter your voicemail password.

   • From another extension in your system: Dial 500, enter your extension number, then enter your voicemail password.

2. Access the voicemail message you wish to forward:

   • Press 1 to listen to new messages.

   • Press 2 to review old messages.

   • Press 3 to review group messages.

     Note:

     only if you are a member of a ring group.

3. If necessary, press 2 to skip forward through messages.

4. Press 0 for message options.

5. Press 2 to begin the process of forwarding the message.

6. Enter the extension number you wish to forward the message to, then press #.

7. At the tone, optionally leave an introductory message from yourself to be included with the forwarded message.

8. To finish, press # or simply hang up.

The recipient of the forwarded message will be notified that a new voicemail is waiting for them as normal.