Getting the error 'Federation ID already in use'

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Federation ID already in use

Description: When you are typing a Federation ID, it gives the red text ‘Federation ID is already in use’.

Applies to

  • SSO (Single Sign-on)

  • Admin Console

Error message

Single Sign-On settings for Okta, including identity provider selection and Federation ID input.

Cause

Federation IDs are supposed to be unique across all 8×8 accounts.

Resolution

You will need to use a different Federation ID until the error ‘Federation ID already in use’ is not longer displayed.