How do I change my 8x8 Contact Center Chat notification preferences?

Objective

Change 8x8 Contact Center Chat notification preferences.  

Applies To

• 8x8 Contact Center

• 8x8 Agent Workspace

Procedure

You can change the preferences of the message, sound, and browser notifications.  

1. Log in to Agent Workspace.

2. Select Menu > Profile.

3. Under Personalization edit Chat Message Sound.

4. Select a sound from the drop-down.
   

5. Select to enable/disable chat browser notifications. 
   

6. Select Save.