Overview
To get assistance from the 8x8 Sales department directly, the team can be contacted via phone or chat.
When to Contact Sales
Potential Customers with New Services Inquiry
Call 1-866-879-8647, select option 2, and follow the prompts to connect.
To chat or schedule a meeting with Sales, visit here.
Existing Customers Interested in the Following
New services inquiry
Adding services
Adding additional equipment or to get an order status
Issues with self-service ordering
Requests for Business Associate Agreements
Contract negotiations (Enterprise customers only)
Based on your region, please call one of the following for support from the Sales Department with your account and orders:
US Sales: 1-866-879-8647, select option 1, then select option 1 to connect to Sales
UK Sales: +44 (0) 207 096 6000, option 1
ANZ Sales: +61 1800 854 171, option 2
When Not to Contact Sales
Unfortunately, there are some items the Sales department will be unable to assist with. For the following issues, contact US Billing by creating a billing case or UK Billing by calling +44 (0) 207 096 6000, option 2
Billing issues
Credit requests
Additional Information
All other inquires should be directed to 8x8 Technical Support for assistance.