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How to Get List of Agent IDs in 8x8 Contact Center

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Objective

Get a list of internal IDs for agents in 8x8 Contact Center.

Applies To

  • 8x8 Contact Center

Procedure

  1. Log in to Configuration Manager for Contact Center.

  2. Select Users.

  3. Right-click on the Display Name column header.

  4. Select Columns > Internal ID.

  5. Once the Internal ID column appears, you can copy and paste this information into a spreadsheet.