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How to Set a User as a Contact Center Admin in 8x8 Admin Console

  • Updated on May 22, 2026
  • Published on May 21, 2026
  • 1 minute(s) read
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Objective

Setting a user as a Contact Center Admin in 8x8 Admin Console.

Applies To

  • 8x8 Contact Center

  • Admin Console

Procedure

  1. Log in to 8x8 Admin Console.

  2. Select Menu (three horizontal lines top left of the page) > Roles & permissions.

  3. Select Assignments > Create Assignment.

  4. Select VCC Admin (default) and the appropriate Contact Center Scope.

  5. Select Save.

Additional Information

If desired, you can now make this user a How to Make an Agent a Super User in 8x8 Contact Center.


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