Documentation Index

Fetch the complete documentation index at: https://help.8x8.com/llms.txt

Use this file to discover all available pages before exploring further.

Post Call Survey Data Not Populating in Customer Experience for 8x8 Contact Center

Prev Next

Symptom

Post Call Survey data does not populate in Customer Experience for 8x8 Contact Center.

Applies To

  • Post Call Survey
  • Customer Experience
  • 8x8 Contact Center

Resolution

  1. Clear cache and cookies.
  2. Log in to Agent Workspace.
  3. From the left menu, select Customer Experience.