Setting the Contact Center domain in 8x8 Contact Center Integrations

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Objective

Setting the Contact Center domain in 8x8 Contact Center integrations.  

Applies to

  • v 3.1 Integrations for 8x8 Contact Center

Procedure

  1. Go to the Integration panel.

  2. Select Settings.

  3. Select Advanced.
    8x8 Contact Centre setup screen with domain entry and navigation steps displayed.

  4. In the VCC domain field, enter the URL https://sso.8x8.com/login/vcc-naX.

  5. In the URL, change naX to your tenant cluster. For example, na12 or eu7