Unable to Log in Due to Blank Login Screen in 8x8 Work for Mobile on iOS

Symptom

Unable to log in due to a blank login screen in 8x8 Work for Mobile on iOS.  

Applies To

• 8x8 Work for Mobile

• iOS

Resolution

1. Open Settings.

2. Tap Safari.

3. Tap Advanced.

4. Toggle Javascript.

5. Reload the 8x8 Work Mobile app.

Cause

JavaScript was disabled on Safari.