What keyboard shortcuts are available in 8x8 Work for Desktop?
Applies To
8x8 Work for Desktop
Keyboard Shortcuts
Answer
Shortcut
Action
Make a call
Windows: Ctrl+Shift+8
Mac: Ctrl+Cmd+8
Windows: Place a call to a phone number that is currently highlighted in any other application Window. Mac: Place a call to a phone number that is currently copied to your clipboard.
If you have not highlighted or copied a number, use this shortcut to open the dial pad to place a call.
Hold and answer
Windows: Ctrl+Shift+R
Mac: Ctrl+Cmd+R
Place the current call on hold, and answer an incoming call.
End and answer
Windows: Alt+Ctrl+Shift+R
Mac: Ctrl+Shift+Cmd+R
End the current call, and answer an incoming call.
Accept incoming call
Windows: Ctrl+Shift+A
Mac: Ctrl+Cmd+A
Answer an incoming call.
Decline incoming call
Windows: Ctrl+Shift+X
Mac: Ctrl+Cmd+X
Decline an incoming call.
Hang up
Windows: Ctrl+H
Mac: Ctrl+Cmd+H
End the current call.
Mute/Unmute
Windows: Ctrl+/
Mac: Cmd+/
Mute or unmute the current call.
Open keypad
Windows: Ctrl+K
Mac: Cmd+K
Open your keypad.
Monitor
Windows: Ctrl+Shift+M
Mac: Ctrl+Cmd+M
(Only available on extensions set up for Barge-Monitor-Whisper) Monitor the current call of the selected contact)
Note:
In order to use the shortcuts for monitor and direct barge, you must have the desired person's contact details in the Virtual Office desktop app open and selected as you enter a shortcut.
Barge
Windows: Ctrl+Shift+B
Mac: Ctrl+Cmd+B
(Only available on extensions set up for Barge-Monitor-Whisper) Barge in on the current call of the selected contact without monitoring)
Note:
In order to use the shortcuts for monitor and direct barge, you must have the desired person's contact details in the Virtual Office desktop app open and selected as you enter a shortcut.