Question
What file types are supported for MMS?
Applies To
8x8 Work for Desktop
8x8 Work for Mobile
Answer
Maximum File Size
Operators support different maximum file attachment sizes. Files of 2Mb or less will be resized to the appropriate destination operator defined limit. Files over 2Mb are not supported and will be rejected.
File Types
Below is a list of currently supported file types. File types outside of this list are not supported and will be rejected.
audio/3gpp
.3gp audio/amr
.amr audio/amr
audio/3gpp .3gp
audio/amr .amr
audio/amr .3ga
audio/mp4 .m4a
audio/mp4 .m4p
audio/mp4 .m4b
audio/mp4 .m4r
audio/mpeg .mp3
audio/wav .wav
image/bmp .bmp
image/bmp .dib
image/gif .gif
image/jpeg .jpg
image/jpeg .jpeg
image/png .png
video/3gpp .3gp
video/h263 .h263
video/h264 .h264
video/mp4 .mp4
video/mp4 .m4v