The 8x8 Contact Center SMS service is currently supported in the following countries.
Note:
8x8 Contact Center SMS can send SMS messages to most countries in the world. However, SMS channels for receiving SMS messages into the contact center can only be configured in the countries listed below.
Contact Center User Guides > 8x8 contact center - Administrator : User help for Unified Login with 8x8 work > Create and configure channels > 8x8 Contact Center SMS