We have fixed the following bugs:
Bug | Summary |
|---|---|
VFIX-1191 | Monitoring window shows agents in busy status when they are on outbound, voicemail, & inbound interactions. Show wrap-up status while agents are post processing the email. |
VFIX-1244 | Multiple tenants on different clusters reported inability to log in to (Undefined variable: 8x8VariablesSet.AgtConsole). |