The following bugs are fixed in this release.
Bug | Summary | Comment |
|---|---|---|
VFIX-1575 | Tomcat server stops responding. | Fixed Tomcat pool connection issues for memory leak. |
VFIX-1371 | Selected transactions codes shows as N/A in historical reporting when an agent transfers a transaction to another agent. | Transaction code is now recorded for all legs of a multi-leg call in historical reporting. The transaction codes selected by agent A is recorded. When a call is transferred, the codes selected by the agent are populated in the historical report. |
VCC-9992 | In Quality Rocket management application recording files not found. | Added a new event to SAPI. The Quality Rocket management application can easily locate recording files on 8x8 Contact Center servers. |