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Bug fixes 9.5

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We have fixed the following bugs in this release:

Bug

Summary

VCC-23987

In (Undefined variable: 8x8VariablesSet.AgtConsole), the mandatory transaction code (TCL) fails to appear when you perform one of the following:

  • A blind or warm transfer to an external number.

  • A blind transfer to an agent.

  • An outbound queue call with TCL enabled while in the post-processing state.

VCC-23824

In (Undefined variable: 8x8VariablesSet.AgtConsole), calls remain in a forwarded state after an agent transfers the calls to the queues.

VCC-23793

In (Undefined variable: 8x8VariablesSet.AgtConsole), the supervisor's audio can be heard by all callers during monitoring, and in the call recording.

VCC-23170

Stats API takes a long time to finish with intermittent timeouts.

VCC-23079

When Agent A, who is on an active inbound call on line 1, makes a Direct Agent Routing (DAR) call to Agent B, Agent B's voicemail fails to play the invitation.

VCC-22908

HTTP triggers fail for some tenants.

VCC-22685

Legacy index file fails to be generated when no calls are recorded for the day.

VCC-1681

In (Undefined variable: 8x8VariablesSet.AgtConsole), Local CRM cases fail to show the date and time of the last activity.

VCC-1539

A message broadcast from 8x8 Configuration Manager to a specific group fails for tenants that have capital letters in their names.

VCC-1377

For tenants with a large number of chat transactions,  the chat history fails to show all chats within a specific time.

VCC-1182

In (Undefined variable: 8x8VariablesSet.AgtConsole), the email wait time on multiple queues fails to sort correctly.

VCC-1048

Historical stats API shows delay in some of its responses.