We have fixed the following bugs in this release:
Bug | Summary |
|---|---|
VCC-32614 | Cannot perform click-to-dial on a separate window or tab in (Undefined variable: 8x8VariablesSet.AgtConsole). |
VCC-30769 | The 30 seconds voicemail timeout at the queue level forces the call to end the current call and voicemail. |
VCC-30625 | In 8x8 Configuration Manager, cannot download phone script in PDF. |
VCC-30488 | In (Undefined variable: 8x8VariablesSet.AgtConsole), when click Back to Pending Emails, it goes to an empty list, even though there are more pending emails on the list. |
VCC-30359 | 8x8 CRM returns error when running a case report, and sorting the follow-up fields on the report in (Undefined variable: 8x8VariablesSet.AgtConsole). |
VCC-29860 | 8x8 CRM returns error when the CC field under Reply All contains "&" in the email address. |
VCC-29670 | If agent A ends a call on line 1 during a DAR offer, the line 2 DAR call rejected by timeout, drops 10 seconds after it is forwarded to the queue and accepted by agent B. |
VCC-29414 | In SMTP custom email server tenant, the auto reply from email script does not go through SMTP email server. |
VCC-26720 | When pull emails from a queue and sort follow-ups, pagination doesn't take you to the newer follow up. |
VCC-25457 | 8x8 Work status is not properly reflected in 8x8 Contact Center for DND status. |
VCC-24437 | Transferring a call too quickly gets connected with audio issues. |