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Enable the integration for Salesforce Sales Engagement

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8x8 Work for Salesforce now supports Sales Engagement. Salesforce Sales Engagement, previously known as High Velocity Sales, is a license-based feature designed to support productivity for users that process a high amount of outbound calls.

Note:

You must purchase a Sales Engagement license prior to enabling this feature in your integration system. The customer is responsible for configuring Sales Engagement.

To enable Sales Engagement in your 8x8 Work integration with Salesforce, contact 8x8 Professional Services for customization support.