Objective
Display users in the company directory from Admin Console.
Note:
If you do not already have a contact list, see Manage Contacts in Admin Console.
Applies To
Admin Console
Procedure
Log into Admin Console.
Go to Users.
Click the pencil icon next to the desired user.
Under Basic Information change the Contact directory scope to Company and enable the Display contact in company directory toggle.
Click Save.
Limitations
External contacts are not visible on the deskphone directory.
During bulk upload of contacts, file size is limited to 10 MB (~ 40000 contacts) per upload.
Custom labels on custom fields are not supported.
Troubleshooting
If users are missing from the company directory, when accessed from the Auto Attendant, check each missing user’s profile in the Admin Console and ensure the Auto Attendant Contact Directory Scope is enabled to include them in the directory.