Quick Downloads
Select your operating system below to download 8x8 Work for Desktop Beta directly. See the sections further down this page for system requirements and installation details.
Windows (recommended, per-user): Download for PC (EXE file)
Windows (IT admin, machine-wide): Download for PC (MSI file)
macOS (Intel): Download for macOS (Intel, DMG file)
macOS (Apple Silicon: M1, M2, M3 & M4): Download for macOS (ARM, DMG file)
NOTE:
By clicking to download above, you acknowledge and accept the 8x8 Terms of Use and (where applicable) the 8x8 Beta Services Terms of Use.
System Requirements
Operating System
Windows 10 and newer
MacOS 11 Big Sur and newer
MacOS 10.15 Catalina is no longer supported starting with 8.20
Hardware Requirements
1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
16 GB of available hard disk space (32-bit) or 20 GB (64-bit)
Bandwidth
Minimum 1.5 Mbps down/up (Cable modem, DSL, or better)
For a complete list of requirements, refer to the X Series Technical Requirements.
What's new in this release?
Version 8.38 published on October 23, 2026. The key features in 8x8 Work for Desktop v 8.38 are:
Other enhancements and fixes
Resolved an issue where a call transferred to your desk phone displayed your own name and extension instead of the caller's details.
Resolved an issue where answering a new call right after finishing a previous one caused it to go on hold instead of connecting.
Resolved an issue where the ringtone for an incoming call continued to play even after reloading the application.
Implemented accessibility enhancements throughout various sections of the application.
Windows Users
8x8 Work for Desktop v 7.7, and later, provides two packages for Windows. The two packages are fundamentally different, using different deployment and update mechanisms. We recommend reading the following carefully before using either of them.
EXE Version for Per-User Deployment
The .exe version is meant for users that have their own machines and can install upgrades on their own without their company controlling the updates they install.
What to Consider
EXE version will be installed to %LOCALAPPDATA%.
Automatic updates are downloaded and installed for the user. (In previous versions, users were prompted to install the update)
No need for maintenance — Work for Desktop will keep itself up-to-date and secure.
Work for Desktop will check for updates every time the user signs in or once every 24 hours. Users can also check for updates manually. The updates are downloaded in the background without user intervention.
If there is an update to be installed, Work for Desktop will apply the update automatically when the user signs into Work for Desktop. If the user has not installed an update three days after it was downloaded, they will see a Relaunch to Install banner. They can click the link and install the update.
MSI for Machine-Wide Installation
The Windows Installer file (MSI) package installs 8x8 Work for Desktop machine-wide to the Program Files folder. By installing in the Program Files folder, it can be used by multiple users on one computer. This package is best for companies that want to control the version that their users receive.
What to Consider
Single installation on a machine that multiple users that use the computer can leverage.
IT Admins are required to keep 8x8 Work for Desktop up-to-date and secure.
macOS Users
8x8 Work for Desktop is available for both Intel-based and Apple Silicon Macs. Use the Quick Downloads section above to get the DMG file for your Mac.