Documentation Index

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Setting up Cross-PBX dialing in 8x8 Admin Console

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Objective

Setting up extension-to-extension dialing between PBXs.

Note

It is optional to use PBX Dial codes, as cross-site dialing can be used between PBXs.

Configure Cross-Site Dialing in Admin Console

Applies To

  • Admin Console

  • Mulitple PBXs

Procedure

  1. Log in to Admin Console.

  2. Select Company.

  3. Locate List of PBX(s) at the bottom of the page.

  4. Click Edit (pencil). 

  5. In the box that appears, type the desired numerical dialing code.

  6. Click Save.

  7. Repeat steps 4 through 6 for each PBX.

Note

All PBX dialing codes within an account must be unique.

Dialing with PBX Codes

The scenarios below explain how you would dial extension 1001 with a PBX code of 22 on your account.

Scenario

Dialed Extension

Within the same PBX

1001

Between different PBXs

221001

Between different 8x8 accounts

Not supported, you must use the extensions DID

Dial by extension through an auto attendant

1001