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Change Your Workplace Number in 8x8 Agent Workspace

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Objective

Change your phone number in Agent Workspace.

Applies To

  • Agent Workspace

Procedure

  1. Log in to Agent Workspace.

  2. Select Work Offline.

  3. Go to My Profile.

  4. Under SettingsConnectivity > Phone Setup, select Change.
    Agent_Workspace_Workplace_Number.png

  5. Select from:

    • Forward to phone number.

    • Use SIP URI.

    • Use Agent Workspace. Agent_Workspace_Phone_Setup.png

  6. Select Save.

Additional Information

For more information, see our Agent Workspace guide.