Objective
Transfer or forward an existing call to voicemail on a Yealink device.
Applies To
Yealink phones
Voicemail
Procedure
While on a call, press the More softkey.
Select xferVM.
Enter the Extension number.
Press #.
Wait for a few seconds as the system transfers the call to the user's voicemail.
***Depending on the model of your Yealink phone, this customization may not be available. If you don't see this option, please contact Support for further assistance.
Additional Information
Q: If I transfer a call and it goes to someone’s voicemail, can I recall the call?
A: No. Once you transfer a call it it reaches the destination (voicemail or end user), you can’t recall, resume, or get that caller back.