Documentation Index

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About 8x8 Admin Console

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Welcome to 8x8 Admin Console. 8x8 Admin Console is an online portal for 8x8 account administrators to manage their company's  phone system from any desktop.  

Using 8x8 Admin Console, phone system administrators can:

  • Claim and manage numbers.

  • Manage 8x8 Work users and admins.

  • Manage your phone system features, such as automatic call handling, call queue, ring groups, and music on hold.

  • Assign active phone numbers to 8x8 services.

  • Check device inventory.

  • Manage sites and phone systems.

  • Open and track support cases.

System requirements

You require the following systems to operate:

Supported operating systems

  • Microsoft XP or newer

  • Mac OS 10.5.4 (Leopard®) or newer

Supported browsers

The latest versions of the Google Chrome browser are supported for all operating systems.

Required firewall ports

  • 80 TCP (http)

  • 443 TCP (https)

Minimum system requirements

Windows XP

Windows 7 and Vista 

Mac

  • Pentium 4 1.3 GHz/AMD Athlon XP 1500+ or newer

  • 512 MB of RAM

  • Pentium 4 1.3 GHz/AMD Athlon XP 1500+ or newer

  • 1 GB of RAM

  • Powercomputer G4/G5 or newer

  • 512 MB of RAM

Bandwidth recommendations

  • Cable modem: DSL or better

  • Minimum: 1.5 Mbps down and 384 kbps up