Administration & Configuration
Everything you need to set up, manage, and fine-tune your 8x8 services from one place. Whether you're managing your phone system or configuring your contact center, this section walks you through the administrative tools that keep your organization running.
Start with the two core applications below:
8x8 Admin Console — Your online portal for managing your company's phone system. Claim and assign phone numbers, add and manage users and admins, set up sites and ring groups, customize your auto attendant, and configure telephony features from any desktop.
8x8 Configuration Manager — Your 100% cloud-based tool for setting up and managing 8x8 Contact Center. Create agents, supervisors, and roles, configure queues and communication channels, organize agent groups, run campaigns, and manage your tenant's resources and behavior.