Documentation Index

Fetch the complete documentation index at: https://help.8x8.com/llms.txt

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Analytics User Guides

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Real-time dashboards for 8x8 Work teams (call quality, device health, queue visibility) and Contact Center supervisors (agents, queues, channels). Add sentiment and speech analytics for coaching and compliance.

Configure Quality Management and Speech Analytics for 8×8 Work

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Get to know the Analytics for 8×8 Work interface

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More user guides

Get call metrics for 8×8 Work

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About 8×8 Analytics for Contact Center

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Speech Analytics User Help overview

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Get Call Quality Details

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