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Use 8x8 Location Manager when you need to:

  • Track all critical devices 

  • View device status (Online, Partially offline, Offline, or Unknown), IP address, and model

  • Monitor all provisioned VoIP devices. 

  • Receive instant email alerts for status changes through the email channel.

Install the 8×8 Location Manager application

Important!

Access to this dashboard is currently restricted. As part of the closed beta phase, only enabled customers can view the interface. To request enablement for your organization, contact the 8x8 product team.

Install 8x8 Location Manager from the 8x8 App Store in 8x8 Admin Console. After installation, access it from the 8x8 Application Panel.

To install 8x8 Location Manager:

  1. Log in to the 8x8 Admin Console.

  2. Go to Home > 8x8 App Store.

  3. Select Location Manager from the results or search for Location Manager.

    Location Manager tile selected in the 8x8 Admin Console 8x8 App Store

    Select Location Manager in the 8x8 Admin Console App Store to view installation options

  4. Click Install App to add it to your environment.

    Add 8x8 Location Manager to your environment by clicking Install App in the 8x8 Admin Console App Store

    Click Install App in the 8x8 Admin Console App Store to add 8x8 Location Manager to your environment

  5. Accept the terms and conditions. A banner confirms the installation is successful. After installation, the Location Manager tile appears on the My Applications page in the 8x8 Application Panel. Select the Location Manager tile to open it, or access it from the 8x8 App Store.

    8x8 Application Panel showing Location Manager selected among available admin and management applications

    Open Location Manager from the 8x8 Application Panel to monitor endpoint health and receive critical alerts for your network locations

Configure 8×8 Location Manager app visibility

Before users can access 8x8 Location Manager, you must set up who is authorized to access this app. You can make the app available to everyone in your organization, or to specific users, groups, or roles.

To configure 8×8 Location Manager:

  1. Log in to the 8x8 Admin Console.

  2. Go to Home > 8x8 App Store.

  3. Select Location Manager tile.

  4. Select Configure App.

    Configure App option in the 8x8 Admin Console App Store for 8x8 Location Manager

    Select Configure App in the 8x8 Admin Console App Store to manage visibility and access permissions for 8x8 Location Manager

  5. In the Access settings tab, select one of the following default access options: 

    1. No access: Restricts 8x8 Location Manager so it is not visible to anyone in the organization.

    2. All access: Grants visibility of 8x8 Location Manager to all members of the organization. 

    3. Selected scopes: Limits 8x8 Location Manager visibility to a specifically chosen user, group, or role.

    Note:

    Custom access rules defined for specific users, groups, or roles take precedence over the default settings

  6. To assign custom permissions to specific users, groups, or roles, use the Custom access settings: 

    1. Add users: Select individual users to grant them app visibility.

    2. Add groups: Select specific user groups to include in the visibility list.

    3. Add roles: Select specific roles that should have access to view the app.

  7. To remove a custom entry, select the user, group, or role from the list and select Remove. Removing a custom entry reverts that entity to the default access settings. 

  8. Click Save.

    Access settings tab in the 8x8 Location Manager configuration page in the 8x8 Admin Console App Store

    Manage app visibility in the Access settings tab of the 8x8 Location Manager configuration page in the 8x8 Admin Console App Store

Access the 8×8 Location Manager

Once 8x8 Location Manager is installed, it is available through your 8x8 Application Panel. You can also access it through the 8x8 App Store in 8x8 Admin Console.

To access 8x8 Location Manager from the 8x8 Application Panel

  1. Open a web browser and go to login.8x8.com.

  2. Enter your user credentials and click Login.

  3. In the 8x8 Application Panel page, select Location Manager.

    Location Manager tile on the My Applications page in the 8x8 Application Panel

    Select the Location Manager tile on the My Applications page in the 8x8 Application Panel to open the app

To access 8x8 Location Manager from the 8x8 App Store:

  1. Log in to the 8x8 Admin Console.

  2. Go to Home > 8x8 App Store.

  3. Select Location Manager tile.

  4. Select Open App.

Open App option for 8x8 Location Manager in the 8x8 Admin Console App Store

Select Open App in the 8x8 Admin Console App Store to launch 8x8 Location Manager