Set up Google SSO for 8x8 Admin Console

Users connect to their 8x8 account via Google ID. See Identity mapping on the Set up Single Sign-On for 8×8 Admin Console page and Configure Federation ID or Google ID in user records.

Prerequisites

All Google-side settings must be configured within your Google Workspace account according to Google's documentation. The procedures described here apply strictly to the 8x8 setup.

Note:

You can configure only one Google provider per account.

Add Google in 8x8 Admin Console

1. Sign in to 8x8 Admin Console.

2. Go to Home > You can configure only one Google provider per account..

3. Enable Single Sign-On (SSO).

4. Click + Add SSO.

5. In the Add a new Single Sign-On (SSO) integration window, complete the following settings:

   1. Select Google as the identity provider.

   2. Optional: Turn on Set this provider as default.

   3. Under Label your provider, provide a distinct descriptive name for this provider. This label identifies the provider when admins assign it to users, so clear names prevent confusion.

   4. Google does not require any additional configuration settings.

6. Click Add.

7. Click Save on the Identity and Security page.

Note:

You can configure only one Google provider per account.