Documentation Index

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Engage

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What is Engage?

For retail, healthcare, field teams, and branch staff. Get the tools agents take for granted: queue visibility, CRM context, AI summaries, sentiment analysis. All built for mobile. Your customer context stays consistent across every conversation.

Benefits

Real estate agents, healthcare professionals, IT helpdesk teams, HR staff, and sales support teams can now manage calls and customer interactions in one place. This means better responsiveness, fewer handoffs, and faster support for customers and colleagues.

Get started as an 8×8 Engage user

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Get started as an 8×8 Engage supervisor

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More user guides

About XF Workspace

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What is new for XF Beta users?

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Configure 8×8 Engage users

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Tour the 8×8 Engage desktop interface

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